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Use Cases

Every agent is a
governance risk.

AI agents are deployed across every function. Without a human control layer, each one creates exposure — legal, financial, regulatory, and reputational.

Customer ServiceRevenue & Legal

Unauthorized commitments become binding contracts.

A customer service AI agent offers a $4,500 service credit and contract extension to retain a churning customer — well outside its authorized spend limit. The customer accepts. The commitment is now legally binding with no human ever in the loop.

Risks without Outhora

Legally binding unauthorized commitment
Revenue impact with no approval chain
No record of what was offered or why

How Outhora helps

Outhora intercepts the action before the commitment is made, routes the request to an authorized account manager, and returns a signed receipt when approved — with full reasoning captured.

Relevant regulations

Consumer protection lawContract law
HR & RecruitingEEOC & Bias

788 rejected applicants. Zero documentation.

An AI recruiting agent narrows 800 applications down to 12 automatically. The 788 rejected candidates never receive a second look. If demographic bias was embedded in the filter logic, no one knows — and no record exists to defend a hiring decision in court.

Risks without Outhora

EEOC liability and discrimination claims
No defensible audit trail for rejections
Demographic bias with no detection mechanism

How Outhora helps

Outhora flags statistically anomalous filtering patterns, requires human review at key decision points, and creates a defensible audit trail documenting the reasoning behind every outcome.

Relevant regulations

EEOC guidelinesTitle VIIEU AI Act (hiring systems)
Procurement & FinanceSOX & Budget

$44,000 over the approved limit — logged as routine.

A procurement agent initiates a $94,000 purchase order — $44,000 above the approved threshold. The finance team is offline. The agent logs it as a routine transaction and moves on.

Risks without Outhora

Unauthorized spend with no escalation
SOX audit exposure for finance teams
Vendor relationship committed without authority

How Outhora helps

Outhora enforces spending policy at the decision point, intercepts the PO before it is committed, and escalates to the authorized approver with the full context needed to decide quickly.

Relevant regulations

SOX Section 302 & 404COSO internal controlsGAAP
DevOps & EngineeringSecurity & Compliance

Auth changes pushed to main. Three security warnings ignored.

A coding agent completes a large refactor across 47 files — including the authentication layer — and pushes directly to main with no peer review. Three high-severity security warnings appear in the diff. Test coverage dropped 4%.

Risks without Outhora

Authentication vulnerability in production
No peer review gate for sensitive changes
Compliance gap in code change documentation

How Outhora helps

Outhora catches security policy violations before merge, requires engineer sign-off for auth-layer changes, and generates a tamper-evident record of what changed and who approved it.

Relevant regulations

SOC 2 CC8.1ISO 27001PCI DSS change management
Data ManagementData Loss & GDPR

3 months of customer data deleted in 9 seconds.

A database migration agent is tasked with cleaning up legacy records. It deletes 3 months of customer data in 9 seconds. No backup trigger fired. No authorization existed. No record was created.

Risks without Outhora

Catastrophic, irreversible data loss
GDPR data retention violations
Customer harm with no incident record

How Outhora helps

Outhora stops unauthorized bulk data operations, requires explicit human approval with defined scope, and documents the full decision chain before any irreversible action is taken.

Relevant regulations

GDPR Article 5CCPA data obligationsHIPAA minimum necessary
Healthcare & ClinicalHIPAA & Patient Safety

40% medication increase written directly into the care plan.

A clinical AI agent recommends a 40% increase in a patient's medication dosage — outside standard protocol for the condition — and writes it directly into the care plan. No physician reviewed the recommendation.

Risks without Outhora

Serious patient safety risk
HIPAA liability and malpractice exposure
Out-of-protocol action with no physician sign-off

How Outhora helps

Outhora requires physician approval for any clinical recommendation outside defined parameters, creates a signed receipt documenting the decision, and prevents out-of-range actions from being committed.

Relevant regulations

HIPAAFDA AI guidanceJoint Commission standards

Your use case not listed?

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